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North Durban Victim Support

Trauma Counselling SAPS-embedded Victim Empowerment Programme (VEP) volunteer team; community-based victim support volunteers who work alongside SAPS Durban North to provide free psychosocial services to GBV survivors SAPS Durban North publicly reiterated its commitment to fighting GBV and femicide (GBVF). Key confirmed facts: - **Dedicated 24-hour GBV Desk** — operational across all shifts, ensuring GBVF cases receive priority attention - **Private interview facility** — "You won't be interviewed in the charge office in front of people; it is a private office and everything discussed is confidential" - **GBVF co-ordinator:** Warrant Officer Sibongile Mhlongo - Station spokesperson: Sergeant Nonhlanhla Shozi - Message to survivors: "We want residents to know that help is available and for them to speak out. We as the SAPS are here to help." **Services provided (VEP volunteer team):** - First-response psychosocial support for GBV/crime survivors presenting at SAPS - Emotional support and trauma containment - Safety planning - Protection order information and guidance - Referral to counselling, shelter, legal services, and medical care - Court preparation and accompaniment - Follow-up support for survivors

GBV Support Legal Aid & Justice Sexual Violence Support
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Contact & Location

Warrant Officer Sibongile Mhlongo
SAPS Durban North, 4 Norrie Avenue, Durban North, 4016, KwaZulu-Natal

Opening Hours

Opening hours not available. Contact the organisation directly.

About

A team of dedicated, trained community volunteers providing free psychosocial services to GBV and crime survivors at SAPS Durban North. Embedded within the VEP (Victim Empowerment Programme) model, the North Durban Victim Support team ensures that survivors who present at SAPS Durban North receive first-response psychosocial support, safety planning, protection order guidance, referral to shelter, counselling and medical care, court preparation, and follow-up. SAPS Durban North operates a confirmed 24-hour dedicated GBV Desk (as of February 2026) — ensuring GBVF cases receive priority attention at all hours, in a private, confidential office separate from the public charge office. Survivors are encouraged: "Help is available and you will not be interviewed in front of other people." Nearby: SARCS KZN (201 Kenneth Kaunda Drive, Durban North — previously listed) / GBV Command Centre 0800 428 428 (toll-free, 24/7).