The South African Red Cross Society North West
The South African Red Cross Society (SARCS) is one of the world's most recognised humanitarian organisations, operating across all nine South African provinces through 49 regional branches and more than 367,000 volunteers, reaching over one million beneficiaries annually. As a member of the International Federation of Red Cross and Red Crescent Societies — the largest volunteer-driven organisation on earth — SARCS provides disaster relief, community health care, youth development, psychosocial support, family tracing and reunification, first aid training, and empowerment services to South Africa's most vulnerable communities. Directly relevant to GBV survivors are SARCS's "Let's End GBVF Together" community mobilisation programme; its Empowerment and Protection Services; its Prevention and Early Intervention programme; its Health and Care services; and particularly the Protecting Family Links (Restoring Family Links) service — a free and confidential programme helping survivors reconnect with missing relatives across provincial and international borders, critical for people separated from family by violence or forced displacement. Find your nearest branch through the provincial office links above.
Contact & Location
- Cnr Carney St & Nelson Mandela Dr, Mahikeng
Opening Hours
Opening hours not available. Contact the organisation directly.
About
The South African Red Cross Society has been part of South Africa's humanitarian landscape for over a century. As the national member organisation of the International Federation of Red Cross and Red Crescent Societies — a movement with 100 million members in 189 countries — SARCS operates across all nine provinces through 49 regional branches and more than 367,000 volunteers, reaching over a million beneficiaries in any given year. Its distinctive strength is a combination of deep community embeddedness at branch level and internationally backed capacity to mobilise resources rapidly in crisis.
For GBV survivors, SARCS's relevance operates on multiple levels — direct services, community mobilisation, and structural safety-net functions that sit alongside more specialised GBV organisations.
GBV-Specific Work
"Let's End GBVF Together" — Community Action Against Gender-Based Violence SARCS has made a public commitment to community action against gender-based violence and femicide — framing GBVF not as someone else's problem but as a community responsibility, and mobilising individuals, families, faith communities, and local organisations to take active roles in prevention and response. The programme works through branch networks across all provinces. Contact your nearest provincial or regional branch to find current activities in your area.
Empowerment and Protection Services Services directed at vulnerable and at-risk individuals and communities, including those affected by GBV. Branch-level specifics vary; contact your nearest branch for what is available locally.
Prevention and Early Intervention Services SARCS programmes targeting early intervention with at-risk groups — youth, families, and community structures — before violence escalates.
Services Directly Useful to Survivors
Protecting Family Links (Restoring Family Links) — Free and Confidential Tracing One of SARCS's most important and under-utilised services. The Restoring Family Links programme is free and confidential — it helps people reconnect with missing relatives who have been separated by armed conflict, displacement, disaster, or other crises. For survivors of GBV who have fled abusive situations, lost contact with children, or been separated from family across provincial or national borders, this service can be transformative. The RFL network operates across the IFRC's global footprint — meaning international tracing is possible too. Contact SARCS head office or your nearest branch to access.
Health and Care — Community-Based Health Services SARCS provides community-based health care through its branch network — home-based care, health education, HIV support, chronic illness management — extending into communities that cannot easily access formal health facilities, including survivors whose health needs have gone unaddressed.
Disaster Relief — Emergency Support for Displaced People When fires, floods, or community violence displace families, SARCS branches mobilise emergency relief: food parcels, blankets, shelter referrals, and psychosocial first aid. Women displaced as a result of domestic violence or community violence may access this emergency support infrastructure in acute situations.
First Aid and Home Care Training Accredited first aid, home care, and health and safety training nationally — building communities' capacity to respond, including as first responders to GBV situations.
Community and Youth Development Youth development work building resilience, healthy relationship skills, and leadership through the branch network — contributing to long-term GBV prevention.
Finding Your Nearest Branch
SARCS has regional branches in communities across all nine provinces. Visit redcross.org.za/provincial-office for provincial contact details, then contact the provincial office for your nearest local branch.
South African Red Cross Society: 5 Ryder Road, Randburg, Johannesburg. Phone: +27 10 022 4197. Email: redcross@redcross.org.za. Hours: Mon–Fri 08:00–16:00. Website: redcross.org.za. Social: @TheSARCS (Facebook), @RedcrossSa (Twitter), @saredcross (Instagram). 49 branches nationwide.
Provincial office contacts (all 9 provinces): - Gauteng: redcross.org.za/gauteng-provincial-office - KwaZulu-Natal: redcross.org.za/kwazulu-natal-provincial-office - Western Cape: redcross.org.za/western-cape-provincial-office - Eastern Cape: redcross.org.za/eastern-cape-provincial-office - Free State: redcross.org.za/freestate-provincial-office - Limpopo: redcross.org.za/limpopo-provincial-office - Mpumalanga: redcross.org.za/mpumalanga-provincial-office - Northern Cape: redcross.org.za/northen-cape-provincial-office - North West: redcross.org.za/north-west-provincial-office
Location
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